Artificial intelligence and the rise of robot lawyers are interesting topics to talk about. But they’re not helpful if you are looking for ways to improve your practice. Trying to “innovate” for the sake of innovation is dangerous at worst. And at best it’s a waste of time.
You should focus on the nuts and bolts of managing your practice better. Using systems is crucial. After you’ve created good systems, and documented them, then you can focus on automation and outsourcing. You need to manage your practice in a sensible, methodical way.
When it comes to marketing, focus on your strength which is providing personal service to people that interact with you in a way that causes them to like you and trust you. Don’t try to compete with commoditized legal services like Legal Zoom or Avvo.
Be the down-to-earth, sincere caring lawyer that your clients want you to be. And, if you’re going to use technology like a website to market your practice, then use it in a way that sends the right message to the kinds of people you want as clients.
Learn how to find good clients who are thoughtful, discriminating and happy to pay a premium for your valuable services.
Also, you might want to download my free Guide to Working Smarter in the Digital Age (to help you optimize your practice —so you start working less and relaxing more).
And if you want to make improvements faster, check out my Working Smarter course.
Thanks to Our Sponsors
SweetProcess is a great way to document your important workflows. Doing so will help make your practice run more smoothly, and require less involvement on your part to keep things running smoothly.
The best way to understand how SweetProcess will help streamline your firm is to start using it. The company offers a 14-day free trial, but as a loyal listener of this podcast, you can try it for 28-days free of charge. And you don’t even have to enter a credit card to get started.
Just navigate to SweetProcess.com/ernie to start your 28-day free trial today.
And thanks to the other sponsor of this podcast…
Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai you’re actually hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.
If there’s one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.
Plans start at $210/month for 30 calls and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.
If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.
He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.
Find out more at EmeraldCity Pro