Contrarian Insights: Embracing Big Technological Shifts
Once upon a time, my good friend and fellow contrarian, Keith Lee, began a law blog named Associates Mind. This space served as a platform for sharing “Contrarian Insights” about technology’s effect on the legal profession. Over the past decade, we’ve been witness to numerous large-scale changes.
Contrarian Insights: Assessing the Impact of Technology
Technology has brought about drastic changes in the legal field. Reflecting and reminiscing on these transitions, we delve deep into the Contrarian Insights gained over these years. From legal documentation to communication, no aspect of the profession has been left untouched.
Show Notes
- Associates Mind (The blog that Keith started in 2010)
- LawyerSmack (the Slack-based lawyer community Keith runs)
- CaseStatus (the app-powered case-status service that Keith works with and helps market)
- Net Promoter Score (aka the “NPS” that Keith and Ernie mentioned)
- The Ultimate Question: How Net Promoter Companies Thrive in a Customer-Driven World, by Fred Reichheld & Rob Markey (the book that explains the NPS score, by the folks who created it)
General Resources
- Learn to use technology to reduce friction & gain freedom with this resource: https://www.the8020lawyer.com/
- Focus on these essential tech tools for maximum traction in your practice.
- Take this short law practice assessment to identify your main strengths & weaknesses.
- Check out my Law Firm Systems Intensive
- Join: ‘80/20 Inner Circle‘ (valuable business insights for small firm owners)
Thanks to Our Sponsors
Streamline your workflows with SweetProcess for smoother operations and less effort on your part.
The company offers a 14-day free trial, but as a loyal listener of this podcast, you can try it for 28-days free of charge. Try it free for 28 days at SweetProcess.com/ernie, no credit card required.
And thanks to the other sponsor of this podcast…
Experience top-notch virtual receptionist services with Smith.ai, catering specifically to solo and small law firms. Let Smith.ai-trained, multilingual receptionists handle calls while you focus on your work.
Plans start at $210/month for 30 calls and pricing starts at $140 for 20 chats, with overage at $7 per chat, with a 14-day money-back guarantee. Use promo code ERNIE100 for an extra $100 discount. Sign up risk-free now at smith.ai.
EPISODE CREDITS:
If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.
He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.
Find out more at EmeraldCity Pro
P.S. Get the Smart Lawyers Tech Guide.
