The power of 80/20 analysis can help lawyers achieve higher incomes and get better clients. But gathering and analyzing key data is essential (as it was for the Oakland Athletics baseball team, as depicted in the book/movie “Moneyball”).
Two KPIs, in particular, are of paramount importance for lawyers with solo/small firm practices.

Show Notes

  • The Ultimate Question 2.0, by Fred Reichheld & Rob Markey (about the use of the NPS score for measuring client satisfaction)
  • The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch (about how to discover and use the power of 80/20 leverage in business)
  • Click to subscribe to 80/20 Lawyering – a newsletter for solo & small firm lawyers who want to find hidden levers to maximize ROI with minimal effort, money, or time.
  • Click to join ‘Inner Circle‘ – a private discussion group for solo & small firm lawyers interested in learning to leverage 80/20 ROI principles, as well as technology that drives maximum ROI.

General Resources

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.
He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.
Discover how to transform your law practice with the 5 Tech Pillars.