When I started my solo law practice I continued doing the same kind of sophisticated commercial litigation practice I was doing at the big firm.
But I couldn’t afford to hire a receptionist, and the usual phone answering services were not up to the level my clients had gotten used to.
So I just answered the phone myself, or let it go to voicemail.
But when I found started using a virtual receptionist service I was pleasantly surprised.
Turned out, not only could I afford a receptionist, but my clients wound up with better phone service than they got at my old firm.
More importantly, I didn’t have to figure out who to hire, or how to manage them.
That’s my dream of the perfect virtual assistant.
I still use a virtual receptionist service (it’s Smith.ai if you are interested)
Smith is way more than a phone-answering service.
They’re a “we make you look amazing to anyone who calls your company” service.
I no longer practice law. I now teach fellow lawyers how to use technology to be more efficient with less overhead.
You don’t need a paperless law practice to hire a virtual receptionist, just a main phone line that you can redirect somewhere.
But, if you want potential clients and other important callers get the best possible impression of you, hire Smith.ai.
They even have a free chatbot if you want to use them to respond to your website visitors.