When I started my solo law practice I continued doing the same kind of sophisticated commercial litigation practice I was doing at the big firm.
But I couldn’t afford to hire a receptionist, and the usual phone answering services were not up to the level my clients had gotten used to.
So I just answered the phone myself, or let it go to voicemail.
But when I found Ruby Receptionists I was pleasantly surprised.
Turned out, not only could I afford a receptionist, but my clients wound up with better phone service than they got at my old firm.
More importantly, I didn’t have to figure out who to hire, or how to manage them.
That’s my dream of the perfect virtual assistant.
Ruby is way more than a phone-answering service.
They’re a “we make you look amazing to anyone who calls your company” service.
Ruby is run by some fantastic people, who’ve managed to build something truly magical.
People who call your company will experience the magic, and assume you’re the one who created it.
But behind the magic that’ll be attributed to you is a lot of work and attention to detail by the folks who run Ruby.
They hire only the best people, with effusively friendly dispositions. Then they train them relentlessly so that they’re exceptionally attentive and helpful.
I no longer practice law. I now teach fellow lawyers how to use technology to be more efficient with less overhead.
As I’ve written on my PaperlessChase blog, having a paperless law practice is helpful if you want to hire virtual assistants.
You don’t need a paperless law practice to hire a virtual receptionist, just a main phone line that you can redirect somewhere.
But, if you want potential clients and other important callers get the best possible impression of you, hire Ruby Receptionists.