In this episode we’ll delve deeper into how to avoid toxic clients, or at least minimize their toxicity as much as possible. Check out the prior episode for a full discussion of the key indicators of toxicity in people.
- Google “how to spot toxic people”
- A sample firm policy for accepting clients (i.e. avoiding toxic people)
- A sample procedure for getting rid of toxic clients
- A sample engagement agreement that lists reasons you will not continue working with a client.