There is an important Japanese word “kaizen,” which means constant, incremental improvement.
It’s the essential element in the radical productivity experienced by companies like Toyota.
The concept of Kaizen is not necessarily unique to Japan.
So, stop and think about it.
Who exhibits the trait of kaizen more?
The tortoise or the hare?
Today, most people who are trying to be productive act like the hare.
They run around in a frenzy, supposedly seeking radical improvement, but generally winding up with disruption, chaos, and confusion.
If you want to improve your law firm in a radical way you should operate according to the principle of kaizen.
Act more like the proverbial tortoise.
Now, here’s the key thing…
Steady, constant improvement requires steady, constant focus on the important stuff (as opposed to the useless shiny objects).