Gethuman.com is a brilliant website. They will accept customer input about the service they receive from their company’s phone service. They also have this handy page on how to navigate the rat maze that companies use when you call them. Next time, don’t put up with the crap. Navigate to www.gethuman.com.
P.S. If you want a practice optimized for remote work & virtual collaboration, get this 24-page guide.