This guy is not happy with Windows, and he seems to know what he’s talking about. In the past year I’ve known at least ten people that bought their first Macs (a few have gone on to buy seconds). They aren’t all ‘switching’ yet, but they are interested in what Macs can do. And they grasp that having one Mac to play with isn’t going to ‘paint them into a corner.’ Eventually, they start to realize that you can do everything you need to do with a Mac, and without most of the annoyances that come with Windows. Sure, Macs have their own problems. But compared to Windows they’re scarcely noticeable.
I predict Apple’s market share will continue to increase. And when you have only 4% of the market share it’s a lot easier to double your sales than it is when you have 90%. If I were Microsoft I’d be … well, oblivious.