Over at Tingilinde, author Steve Crandall has an interesting post about the genius design of the iPod; but the best part of his post is an account from his own corporate experience:
My old company, a huge telecom, had a research arm with brilliant people and a business arm with people who knew quite a bit (or thought they did – Wall Street thinks otherwise) about telephony. One of these managers was in charge of the online music effort (including digital players, codec licensing and some other major Internet businesses). It was painful watching her fumble around starting fires and stomping out good ideas. When she finally left the company (with a huge golden parachute) she left with a few top of the line ThinkPads. She sheepishly approached one of her direct reports and said I really like Yahoo, could you install it on my machine before I leave? The amazing thing is that her bosses didn’t see through her incompetence until her division failed.
Makes you feel warm and fuzzy all over, doesn’t it?