Two days after I got my iPhone I was listening to the iPod when all of a sudden it stopped playing. I thought that it had just hit the end of a playlist. But, actually, the phone had completely frozen up. No response at all. Blank screen and nothing would trigger an input. When I called Apple support they told me how to reset the phone by holding down the top button and the home button. That solved the problem.
Just now I had to use that trick again. But this time the problem was that the phone became increasingly unresponsive to input on the touch screen. I was unable to answer a couple of calls because of that. Eventually, the input just stopped working. So I held down the two buttons and, voila, it works now.
I’m still perfectly happy with the phone. My treo had to be rebooted from time to time, so I don’t expect perfection. Not even from Apple. Hopefully, this won’t be a recurring problem.
Update (7/23/07): The problem has occurred once, again when I was listening to music on ‘the iPod.’ But, overall, the phone is working well and I haven’t had any major problems. I have found some things that I would like to see done better, but that’s not surprising because I hyper-analyze the iPhone (just like everyone else). Speaking of analyzing the iPhone, I recommend this very thorough and balanced article. And here is another from a former Apple employee who is glad for the opportunity to freely speak his mind.